Friction to Flow

Bad Results Aren’t Accidents

Practical tips for peak performance without burnout

“Your system is perfectly designed to give you the results you are getting.”

W. Edwards Deming
Quality management pioneer

Bad results aren’t accidents – they’re system outputs.

If you keep getting outcomes you don’t want, stop blaming people and start examining the machine that produces those outcomes.

One thing you could do this week to reduce friction and increase flow:

One thing you could do this week to reduce friction and increase flow:

Individual’s Tip: Pick one frustrating result. Trace it backward – what system created this? Fix the system, not the symptom.
Team Leader Tip: When problems repeat, stop blaming people. Ask “What about our system makes this keep happening?”
Executive Leader: Map major pain points to their system origins. You’ll find a few root causes creating many problems.

Categories

Recent Articles

If You Can’t Explain It You Can’t Improve It

Politeness Kills Performance

Focus Your Excellence